Privacy Policy
**Last Updated: January 13, 2025**
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## INTRODUCTION
Thank you for choosing IPTV Smart Player! At DiscoverApp, we firmly value your privacy and data security. We strive to be transparent regarding our data collection, usage, storage, processing, and sharing policies.
This Privacy Policy ("Policy") explains in detail how we protect your privacy and secure your data when you use IPTV Smart Player.
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## ABOUT THIS POLICY
This Policy outlines how DiscoverApp ("we," "us," or "our") handles your personal data in connection with IPTV Smart Player (the "App"). It applies to all features and services provided through the App and works in conjunction with our Terms and Conditions of Use.
We may occasionally update this Policy to reflect changes in our practices or for legal, operational, or regulatory reasons. If we make material changes, we will notify you through the App or via email before the changes take effect.
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## INFORMATION WE COLLECT
### 1. User-Provided Information
When you use IPTV Smart Player, you may provide the following information:
**IPTV Playlist URLs**
- M3U playlist links or Xtream Codes API URLs that you manually enter
- Purpose: To load and display your IPTV channels, movies, and series
**IPTV Account Credentials**
- Username and password for your IPTV service provider
- Purpose: To authenticate and access your IPTV content
**User Preferences**
- App settings such as player selection, language, parental controls, and display preferences
- Purpose: To customize your viewing experience
**Important:** All IPTV account information (URLs, usernames, passwords, playlists) is stored **locally on your device only**. We do not collect, transmit, or store this information on our servers.
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### 2. Automatically Collected Information
We do not collect any personal information automatically. The App does not track your location, browsing history, or viewing habits.
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### 3. Third-Party Services
IPTV Smart Player integrates the following third-party services:
#### Firebase (Google Cloud Services)
We use Firebase, a cloud platform provided by Google LLC, for basic app configuration and statistics.
**What Firebase Does:**
- Provides basic app configuration settings
- Helps us monitor general app health and performance statistics
**What Firebase Does NOT Do:**
- We do **not** collect, store, or transmit any personal user data to Firebase
- We do **not** store your IPTV credentials, playlists, or viewing history in Firebase
- We do **not** track your individual usage or behavior through Firebase
- We do **not** track what content you watch, download, or record
- Firebase Analytics is **disabled** in our App
- Firebase Crashlytics is **disabled** in our App
**Data Shared with Firebase:**
- **None.** No personal user data, credentials, or usage information is sent to Firebase. Firebase only provides general app configuration data to ensure the app functions properly.
For more information about Firebase's privacy practices:
- Firebase Privacy Policy: https://firebase.google.com/support/privacy
- Google Privacy Policy: https://policies.google.com/privacy
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#### Gleap.io (Customer Support)
We use Gleap.io for in-app customer support and bug reporting.
**Data Collected During Support Interactions:**
- Chat messages you send to our support team
- Your email address (if you provide it)
- Your IP address and country (automatically collected by Gleap)
- Device information (operating system, app version)
**Purpose:**
- To provide customer support and resolve technical issues
- To collect bug reports and improve app stability
**Data Retention:**
- Support chat data is retained only as long as necessary to resolve your issue
- You can request deletion of your support data at any time
**Privacy Policy:** https://gleap.io/privacy-policy/
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## HOW WE USE YOUR INFORMATION
We use the information you provide for the following purposes:
**To provide core app functionality**
- Legal Basis: Performance of a contract
- Data Used: IPTV URLs, credentials, playlists (stored locally only)
**To customize your app experience**
- Legal Basis: Legitimate interest
- Data Used: User preferences (stored locally only)
**To provide customer support**
- Legal Basis: Legitimate interest / Consent
- Data Used: Support chat data (via Gleap.io)
**To improve app performance and fix bugs**
- Legal Basis: Legitimate interest
- Data Used: Bug reports and feedback (via Gleap.io)
**To comply with legal obligations**
- Legal Basis: Legal compliance
- Data Used: As required by law
**To maintain app configuration**
- Legal Basis: Legitimate interest
- Data Used: General app configuration data (via Firebase, no user data)
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## DATA STORAGE AND SECURITY
### Local Storage
All your IPTV account information, playlists, favorites, watch history, and app settings are stored **locally on your device** using encrypted storage mechanisms. We do not have access to this data.
### Security Measures
We implement industry-standard security measures to protect your data:
- Local data encryption using industry-standard encryption methods
- Secure HTTPS connections for streaming
- No transmission of credentials to our servers
- No tracking of your viewing habits or content preferences
- No cloud backup of your IPTV credentials
### Your Responsibility
Please protect your device with a strong passcode and keep your IPTV account credentials secure. We are not responsible for unauthorized access to your device.
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## DATA SHARING AND DISCLOSURE
We do **not** sell, rent, or share your personal information with third parties, except in the following limited circumstances:
**Firebase (Google)**
- Reason for Sharing: App configuration and general statistics
- Data Shared: **None.** No personal user data, credentials, or usage information is shared with Firebase.
**Gleap.io**
- Reason for Sharing: Customer support and bug reporting
- Data Shared: Support messages, email, IP address, device info (only when you contact support)
**Law Enforcement**
- Reason for Sharing: Legal compliance
- Data Shared: Only if required by law, court order, or to protect our legal rights
- Note: Since we do not collect user data, we have minimal information to share even if legally required
**Business Transfers**
- Reason for Sharing: In the event of a merger, acquisition, or sale of assets
- Data Shared: We will notify you and ensure your data remains protected under this Policy
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## DATA RETENTION AND DELETION
### Local Data
Your IPTV account information and app settings remain on your device until you:
- Delete the App
- Manually clear app data from settings
- Uninstall the App
### Support Data
Support chat data collected via Gleap.io is retained for up to 12 months or until you request deletion.
### Firebase Data
Since we do not send any user data to Firebase, there is no user data to retain or delete in Firebase.
### Your Rights
You have the right to:
- Access your data
- Request deletion of your data
- Withdraw consent for data processing
- Object to data processing
To exercise these rights, contact us at **info@discoverapp.store**.
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## INTERNATIONAL DATA TRANSFERS
Firebase and Gleap.io may process data in countries outside your country of residence, including the United States and European Union. These services comply with applicable data protection laws, including GDPR.
By using IPTV Smart Player, you consent to these international data transfers.
**Important Note:** Since no personal user data is sent to Firebase, international data transfer concerns are minimal.
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## CHILDREN'S PRIVACY
IPTV Smart Player is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at **info@discoverapp.store**, and we will promptly delete such information.
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## THIRD-PARTY CONTENT AND LINKS
IPTV Smart Player allows you to load and stream content from third-party IPTV providers. We are not responsible for:
- The content provided by your IPTV service
- The privacy practices of your IPTV provider
- Any third-party websites or services you access through the App
Please review the privacy policies of your IPTV provider and any third-party services you use.
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## YOUR RIGHTS UNDER GDPR (EU Users)
If you are located in the European Union, you have the following rights under the General Data Protection Regulation (GDPR):
- **Right to Access:** Request a copy of your personal data
- **Right to Rectification:** Correct inaccurate data
- **Right to Erasure:** Request deletion of your data
- **Right to Restrict Processing:** Limit how we use your data
- **Right to Data Portability:** Receive your data in a portable format
- **Right to Object:** Object to certain data processing activities
- **Right to Withdraw Consent:** Withdraw consent at any time
To exercise these rights, contact us at **info@discoverapp.store**.
**Note:** Since most of your data is stored locally on your device and we do not collect personal information, exercising these rights primarily involves managing data on your own device.
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## YOUR RIGHTS UNDER CCPA (California Users)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- **Right to Know:** Request information about data we collect
- **Right to Delete:** Request deletion of your data
- **Right to Opt-Out:** Opt-out of the sale of your data (Note: We do not sell your data)
- **Right to Non-Discrimination:** We will not discriminate against you for exercising your rights
To exercise these rights, contact us at **info@discoverapp.store**.
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## COOKIES AND TRACKING
IPTV Smart Player does **not** use cookies or tracking technologies. We do not track your viewing habits, location, or online behavior.
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## LOG FILES
The App may generate local log files on your device for debugging purposes. These logs:
- Are stored locally on your device only
- Do not contain personal information
- Are not transmitted to our servers
- Can be deleted by clearing app data
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## APP PERMISSIONS
IPTV Smart Player may request the following permissions on your device:
**Network Access**
- Purpose: To stream IPTV content from your provider
**Local Network Access**
- Purpose: To discover Chromecast devices on your network
**Storage Access**
- Purpose: To save playlists and app data (optional)
**Screen Recording (macOS only)**
- Purpose: To enable screen recording feature (optional)
You can manage these permissions in your device settings at any time.
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## CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. When we make material changes, we will:
- Update the "Last Updated" date at the top of this Policy
- Notify you through the App or via email
- Provide advance notice when possible
Please review this Policy periodically to stay informed about how we protect your privacy.
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## CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
**DiscoverApp**
Email: **info@discoverapp.store**
Website: **https://www.discoverapp.store**
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## COMPLIANCE
This Privacy Policy complies with:
- General Data Protection Regulation (GDPR) - EU
- California Consumer Privacy Act (CCPA) - USA
- Apple App Store Review Guidelines (including 5.1.2(i) regarding third-party data sharing)
- Google Play Store Policies
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## TRANSPARENCY STATEMENT
We believe in complete transparency:
**What We DO:**
- Store your IPTV information locally on your device
- Use Firebase for basic app configuration (no user data collected)
- Provide customer support through Gleap.io when you contact us
**What We DO NOT DO:**
- Collect your personal data
- Track your viewing habits
- Store your IPTV credentials on our servers
- Share your information with third parties (except as required by law)
- Sell your data to anyone
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**We hope you enjoy IPTV Smart Player!**
**DiscoverApp Team**